Derrick offered a great product at a competitive price for our commercial properties Solar PV installation. The work was carried out as discussed to a great standard and all rubbish taken away (a rarity these days!), as well as all paperwork and guide on the FIT completion. I’d have no hesitation to recommend Derrick and UK Alternative Energy.

I had Solar PV panels and the Tesla Powerwall installed in late November. Not the best time of year to have solar installed with low sun, shorter days and cloudy weather. Wanting to reduce our own carbon footprint, this seemed the best option. I also wanted to use a local company with experience in this field and UK Alternative Energy ticked all the boxes. They offered unbiased advice and were keen to answer questions that I had. We encountered a delay in getting the Powerwall up and running but this was soon resolved (hence 4/5).

At present I am generating just under 10% of our electricity needs with a best of 20% on one sunny day. I am hopeful that as the days get longer and sun gets higher that this will dramatically increase, with the aim of being completely off grid for part of the year. I would definitely recommend UK Alternative Energy, a local company providing a good level of service and reassurance that if I have any issues they are only a phone call away.

Thank you Lee and the team.

My family moved into a 3-bed semi-detached property (1950s build) off the gas grid and fitted with only a solid fuel back boiler and electric storage heaters. We clearly needed to upgrade to become more energy efficient and more sustainable but the challenge was – could we retrofit? Other suppliers quoted similar prices for a Thermaflow system and an oil fired boiler with tank (both close to £10k). After discounting ground sourced heat pump options on the basis of cost and land available, I began researching air sourced heat pumps…

Warning: Don’t dismiss this technology based on complaints posted to internet discussion forums back in the 2009-12 era… the technology has matured a lot since then.

I requested a quote for an ASHP, new radiators and re-plumbing from UK Alternative Energy and one other supplier. UK Alternative Energy’s quote came in under £10k but the other supplier was more than 50% more expensive! We wondered whether a cheaper price would sacrifice the quality of the pump and service provided – but this was definitely not the case. The assessment of our property was professional and the communication about various technicalities was very clear. We were even able to visit a recent, local installation of an ASHP to see one in action and speak with a recent customer not far away. All of this enabled us to make confident decisions.

The most persuasive element in the whole equation was that once we qualified for RHI we would recoup more than 50% of the cost of installation over 7 years, guaranteed by the Government. In order to qualify for RHI payments, all we needed to do was to check our cavity wall insulation and top up insulation in our loft space. UK Alternative Energy were very informative and helpful with regard to assisting our RHI application and ensuring we passed eligibility checks. When we factored in no fuel costs and none of the fumes you would expect from an oil-based system, the decision was an easy one.

We now have an unobtrusive ASHP unit in our garden occasionally purring away almost inaudibly when you are sat within a few meters and are considering switching to a green electricity provider so that the lower amount of energy we do now use can be a lot more environmentally friendly. Our RHI payments will amount to £583 per year for 7 years paid quarterly in arrears based on the current 7.63p/kWh tariff but this should soon be increased in line with Government plans to 10p/kWh.

Note: RHI payments are based on a number of factors relating to your property including energy usage, but those above can act as a good ball park figures for a similar installation. Since the successful and professionally executed installation we have received our 5 year warranty and have enjoyed an excellent performance for both space heating and hot water through both cold spring days and warmer summer days. Operation is very straightforward with no need to know how to do anything other than program your own (wireless) thermostat. We are expecting our first RHI payment on 9th September. The my RHI website hosted by Ofgem is very easy to use and holds all the information you need to see. This was our biggest additional expense on buying our first house and it needed to be the right decision. We’re greener, we’re much better off and we’re happy we made the right choice.

We have been delighted with the installation of solar panels and an immersat device to heat the hot water by UK Alternative Energy. Derrick gave us an excellent explanation of how the system would work and what the benefits would be and gave us a keen quotation. The scaffolders and installers were polite, tidy and efficient and completed the work in a day. Derrick then came and helped us with the FIT application and informed the District Council. An excellent service that I would highly recommend.

I was very happy with the advice and survey provided by UK Alternative Energy, we have a bungalow with east-west facing roof but the Solar PV panels were fitted to take advantage of the best angles. Also have the Immersat device to heat the hot water via the panels, since fitting it only used the gas boiler to boost the heat once. The company sorted all of the paperwork and informed the local council to comply with building regs. Looking forward to many years of service thanks.

Anyone looking to invest in an Air Source Heat Pump should look no further than UK Alternative Energy!

The quality of the service provided from start to finish has been extremely knowledgeable, timely and professional. I’d like to personally thank Carl for the quality of workmanship he has delivered during the whole installation process. He’s been extremely tidy, considerate and conscientious; ensuring a perfect experience and making sure the job is right first time with zero defects.

Thank you!

Competitively priced, on time installation – they do what they promise with a smile. Happy to recommend.

There was a slight mix up in communication, mainly due to me losing my phone. It was sorted well and we were very happy with the service and the people who carried out the work. Ours was not a straightforward job – panels on three sides with scaffolding over a garage and conservatory and they were not phased by this. Derrick is very good at explaining details, and took time to fill in all the paperwork on completion. The whole team was very good. We wouldn’t hesitate to recommend the company

There’s a few variables to get right to end up with a PV system that’s right for your own individual circumstances and aims. UK Alternative Energy has both the knowledge and the access to a range of different components, to design the most appropriate solution.

The service is great from start to finish, and quick too. There are good reasons why all the reviews are 5 star.

Our Airsource system is up and running. Installed without a hitch, the fitters were clean, tidy and efficient. We are very impressed with it.